Supervisor Core Training

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This updated competency-based training program provides the foundation for effective supervisory practice in the Child Welfare system. This program will prepare new supervisors to become comfortable in assuming their new role, learning what it means to be a supervisor in the child welfare system, and to understanding the new responsibilities of this position. This program is offered on a 3-month period and covers topics such as: Becoming a Supervisor; Workload and Caseload Management; Navigating FamLink for Effective Supervision; Supervising with Data; Elements of Administrative Supervision; Talent Management; Elements of Clinical Supervision; Self Care, Secondary Trauma, Burnout Prevention and Conflict Management; Building and Facilitating Effective Teams; Role of the Supervisor in Critical Incidents and AIRS; Professional Ethics; ICW Government to Government.


Comments from Supervisors who participated in SCT:

“I think it’s been really helpful to be able to listen to my team and hear what other supervisor’s ideas were.  For example, how to address a person’s caseload if on medical leave.  Recently, I did it in a way that was completely different than I would have before SCT.  Everybody had some ownership in it and I handled it differently than I would have without the training.”

“I think the burnout and job satisfaction [pieces of the training] stood out to me.  If you know your job well, you are happier with it.  That opened my thoughts more in terms of my team, making sure they know their job. Making sure my team is always learning their jobs and getting to be an expert so that they can come to love their work and get to know their work.”

“[The training] helped me to know about the nuts and bolts of the rules of unions and how to handle personnel issues.  I have different personalities in my unit.  As a new supervisor those particular sessions helped because we were able to brainstorm strategies together…I became a lot more confident about how to work as a team.”

“I went with another supervisor and we shared what we learned during our supervisor meeting [back in my unit].  We talked about what we thought was a good idea and what we were going to do and change our practice we were asking for feedback from our co-workers.  Almost everyone in their office is so new [we have a supervisor that has only been at CA for seven months], so we all talk about what we learned and try to see what are good ways to change the supervision role for what would be the best culture of the office.”

“A lot of shifting happened for me going from a worker to a supervisor.  It was definitely touched on in SCT, but it was really helpful for me in that area to be with everyone else being a new supervisor and talking about experiences, instead of an expert talking to us.”

Length (hours)






Audience Description

New Supervisors.

Dates and Locations

External Registration Required
April 16, 2018 - 9:00am - 4:00pm
April 17, 2018 - 9:00am - 4:00pm
April 18, 2018 - 9:00am - 4:00pm
May 31, 2018 - 9:00am - 4:00pm
June 1, 2018 - 9:00am - 4:00pm
June 18, 2018 - 9:00am - 4:00pm
June 19, 2018 - 9:00am - 4:00pm
Micah Kurtz
Seattle, Alliance Training Center 4045 Delridge Way SW STE 200 Seattle WA 98106, Alpine Map

Registration Instructions

Please register directly in the LMS:

Course code: 110286

Tribal Members, CWTAP Students, and new CA hires who don't have LMS access: Please register using this form