SUP101-01 |
Ability to navigate the transition from worker to supervisor including different expectations, responsibilities and role relationships with staff
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SUP101-02 |
Ability to recognize the four aspects of supervision: administrative, educational, clinical and supportive
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SUP101-03 |
Ability to understand differences between leadership and management
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SUP101-04 |
Ability to recognize the impact of parallel process between the supervisor and caseworker on the relationship between the caseworker and the client
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SUP101-07 |
Ability to understand the role of the supervisor as an advocate for and intermediary between front-line staff and administration.
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SUP102-02 |
Ability to recognize when their own level of stress is interfering with work and seeks help when necessary.
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SUP102-03 |
Ability to support unit members with time management and recognize when staff are overwhelmed and require intervention
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SUP103-04 |
Knows the supervisor/ managers role in treating others with respect, fairly and ethically
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SUP104-01 |
Ability to support the implementation of practices unique to ICWA
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SUP104-02 |
Ability to understand the government to government relationship and the Tribal State Agreement including 7.01 IPAC, IPAC Sub-Committee, local tribal agreements, and consolidated contracts
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SUP104-03 |
Ability to assist staff in understanding the history and location of Washingtons tribes
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SUP104-04 |
Ability to assist staff in knowing the importance of documentation requirements for all Native Children
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SUP105-01 |
Understands the supervisors role in modeling and promoting collaboration to achieve agency, unit, and individual outcomes
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SUP105-03 |
Ability to create a supportive and enabling team environment that promotes effective and efficient completion of mission critical-case work activities
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SUP105-06 |
Ability to work collaboratively within the agency and in the community to meet agency mission, goals, and objectives to ensure that children and families receive coordinated services/resources
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SUP109-01 |
Ability to use legal guidelines, agency protocols, and practice standards to manage personnel activities at the unit level
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SUP109-02 |
Ability to identify basic provisions of the agencys union contracts and the benefits and challenges of working with unions and bargaining units representing agency staff
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SUP109-03 |
Ability to understand the supervisors responsibilities to maintain personnel files for all staff and what information must be documented
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SUP109-04 |
Ability to develop and communicate clear, measurable, mission-critical performance expectations for unit staff
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SUP109-07 |
Ability to fairly and accurately assess staff performance, provide constructive feedback to staff about their performance, and use evaluation data to help staff improve performance
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SUP110-01 |
Ability to understand the purpose and functions of educational supervision and its importance in promoting organizational effectiveness
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SUP110-03 |
Ability to recognize and responded to learning opportunities and teachable moments in daily activities and supervisory meetings
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SUP110-04 |
Ability to understand difference between teaching, coaching, and feedback strategies to promote performance improvement
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SUP110-06 |
Knows the purpose, preferred uses, benefits, and limitations of educational supervision strategies including constructive feedback, coaching, on-the-job
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SUP113-01 |
Ability to understand the financial, legal, and social challenges faced by immigrant and refugee families living in the United States including the use of interpreters, contacting consulates and interactions with foreign agencies
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SUP113-02 |
Ability to initiate discussion with unit team and with individual staff about issues related to culture and diversity including differences in power and privilege that impact staff and client interactions
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SUP113-03 |
Ability to identify when a lack of cultural competence is affecting a workers direct practice and can model culturally relevant practice
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SUP113-04 |
Ability to understand how ethnocentric perspectives can impact management strategies and effective supervision
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SUP114-01 |
Ability to describe different modes of conflict management and appropriate uses of each, including your own models of addressing conflict
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SUP114-02 |
Ability to explain skills that enhance the likelihood of successful resolution of conflict
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SUP114-03 |
Ability to identify and facilitate successful resolution of conflict among agency departments, staff members, clients, and service providers
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SUP115-01 |
Ability to understand the defining characteristics of a high-profile or crisis situation involving the agency, client families, foster caregivers, and/or community members
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SUP115-02 |
Understands characteristics of high profile or crisis situations and understands agencys response to child fatalities and near fatalities
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SUP116-01 |
Understands how to use FamLink and FamLink reports to inform CQI and QA activities.
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SUP116-02 |
Ability to plan, organize, and monitor casework activities to ensure consistency with federal and state law and agency policies, procedures, and goals.
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